Bomb threat procedure
More commonly, bomb threats are received over the phone. When this occurs, the person taking the call should try to give someone nearby a note about the call and ask him or her to call the local emergency number or the business¡¦s security number. The following procedures can help the person taking a bomb threat call respond appropriately: 1. Remain calm. Be courteous and don¡¦t interrupt the caller. 2. Note whether the caller is male or female, an adult or a child. 3. Keep the caller on the phone as long as possible. Don¡¦t hang up until the caller does. The phone company may be able to trace the call if you stay on the line long enough. 4. If the switchboard or a caller ID system displays the caller¡¦s phone number, write it down. 5. Ask questions to get information. Write all information down. 6. Try to find out: „h The location of the bomb „h The time of detonation „h What kind of bomb it is and what it looks like „h Where the caller is „h How the caller knows about the bomb „h If ...